98%
Customer satisfaction rate from TAC’s appraisal clients.
Thomas Appraisal Company · Live 24/7
Evalyn, your always-on AI front desk for Inland Empire appraisals.
Call or text to get quotes, book rush inspections, and track probate or loan deadlines— backed by Thomas Appraisal Company. Serving San Bernardino, Riverside, LA (East + South Bay), and Orange County.
By texting this number, you agree to receive SMS updates about your appraisal request. Msg & data rates may apply. Reply STOP to opt out.
Live Call Feed
Powered by Evalyn
Caller “I'm selling a home in Chino— can you get me comps by Friday?”
Evalyn “Yes. I just blocked time for Lionel, gathered the address, and emailed you the quote in 2 minutes.”
- 📍 12595 Daphne Dr, Rancho Cucamonga
- ⚡ Rush: 48-hour turnaround confirmed
- 🗓 “Call Debrief with Evalyn” added to Google Calendar
- 📧 Summary + documents sent to helpdesk@thomasappraisal.co
Trusted by people who can't miss a deadline:
Why people call
Evalyn removes friction the second we pick up.
Fast answers, human tone
No phone tree. Evalyn greets callers with our ElevenLabs voice and routes you straight to a quote, inspection, or update.
Details captured once
Addresses, loan types, probate notes, lender constraints—Evalyn records everything so you never repeat yourself.
Immediate follow-through
Calendar holds, quote drafts, and email summaries are triggered before you hang up—so lenders and agents stay in sync.
Real humans on standby
Evalyn escalates to Lionel or David instantly when deals need personal attention.
Who it's for
Evalyn helps every party tied to an appraisal.
Homeowners
Get rush quotes, prep-for-sale timelines, and status updates.
“I had a date on the calendar before breakfast.”Realtors
Secure valuations for listings, price drops, or pre-offer analyses without waiting on callbacks.
“Evalyn saved my deal when buyers moved up closing.”Executors
Capture probate requirements, court deadlines, and estate contacts in one call.
“She understood probate and sent the packet automatically.”Bankers
Lock appraisal slots for HELOCs, portfolio loans, and UW conditions—Evalyn records lender overlays.
“No more back-and-forth emails with underwriting.”MLOs
Drop in the borrower story, contract date, and loan type. Evalyn syncs notes to the helpdesk within minutes.
“Perfect for Saturday pre-approvals.”60 sec
Average time to answer
2 days
Average rush delivery vs 10-day industry norm
$500+
Typical single-family appraisal starting fee
4.9 ★
56 Yelp reviews citing speed & communication
Core services
Evalyn routes every type of appraisal request in seconds.
Rush residential
Quote, schedule, and deliver single-family reports within 2 business days.
- FHA, Conventional, Jumbo
- Purchase, refi, HELOC
Probate & trust
Evalyn captures court requirements, deadlines, and fiduciary contacts correctly.
- Date-of-death valuations
- Executor-ready documentation
Lender / MLO desk
Lock slots for underwriting conditions and keep borrowers informed automatically.
- Portfolio & private lenders
- UW overlays stored once
Broker & realtor support
Don’t lose a listing waiting for callbacks—Evalyn gets comps and inspections booked.
- Listing prep & price drops
- Weekly status updates
“Thomas Appraisal was fast, professional, and communicative. Evalyn had our rush request handled before the weekend.”
— Yelp Reviewer, Ontario CA“They coordinated everything with our lender and kept us updated every step. I’d recommend them to every Realtor I know.”
— Yelp Reviewer, Riverside CAService area
Evalyn covers the entire Inland Empire and beyond.
Direct access to local appraisers in San Bernardino, Riverside, LA, and Orange Counties.
- San Bernardino County
- Riverside County
- Los Angeles County (East + South Bay)
- Orange County (select cities)
- High Desert & Mountain communities (by request)
Need outside these areas? Evalyn will tap our 1,000+ appraiser network and confirm within minutes.
Call flow
Four steps happen automatically when you dial.
Evalyn greets you
“Hello, this is Evalyn from Thomas Appraisal Company. How can I help you today?” No menus, no holds.
She captures the plan
Address, purpose, timing, loan type, occupants, gate codes, probate notes—everything captured once.
She books & alerts
Calendar invite goes to Lionel’s team, email summary hits the helpdesk, CRM updates inside two minutes.
You get confirmation
Evalyn reads back the plan, sends an SMS or email confirmation, and escalates urgent cases to a human.
Leave a message
Can't call right now? Drop the details—Evalyn alerts us instantly.
We’ll confirm the plan via phone, text, or email within minutes.
Transparency
Built for regulated, high-stakes work.
Recorded & reviewable
Every call is saved with timestamps, transcripts, and sentiment for compliance audits.
Secure stack
Twilio + Supabase + Vercel Pro with encryption keeps borrower data inside TAC’s boundary.
Instant escalation
Evalyn routes sensitive situations to Lionel or David in real time with full context.
Ready when you are
Call Evalyn. Get answers. Keep deals moving.
The line is staffed 24/7. Evalyn will greet you, collect the details, and mobilize Thomas Appraisal Company immediately.